Nature Hospitality (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This GDPR Privacy Policy explains how we collect, use, store, and protect personal data in accordance with the
2. Personal Data We Collect
We may collect and process the following data:
- Full name
- Email address
- Phone number
- Travel preferences and booking details
- Communication records (emails, calls, messages)
- IP address, browser type, device data (via website usage)
3. Legal Basis for Processing Data
We process personal data only when legally permitted, including:
- Consent: When you voluntarily submit inquiries or requests
- Contractual Necessity: To process bookings and travel services
- Legal Obligation: For compliance with laws and regulations
- Legitimate Interest: To improve services and customer experience
4. How We Use Your Data
Your data is used to:
- Respond to inquiries and provide travel services
- Manage bookings, reservations, and customer support
- Communicate confirmations, updates, and offers
- Improve our website and service quality
- Meet legal and regulatory obligations
5. Data Sharing & Transfers
We do not sell or misuse your data.
Your data may be shared only with:
- Hotels, travel partners, or service providers for booking fulfillment
- Legal or regulatory authorities when required
If data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer required, data is securely deleted or anonymized.
7. Your GDPR Rights
Under GDPR, you have the right to:
- Access your personal data
- Rectification of inaccurate or incomplete data
- Erasure (“Right to be Forgotten”)
- Restriction of processing
- Data Portability
- Object to data processing
- Withdraw consent at any time
To exercise these rights, contact us using the details above.
8. Data Security
We implement suitable technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or disclosure.
9. Cookies & Tracking
Our website may use cookies for functionality and analytics. You can control or disable cookies via your browser settings.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or data practices.
11. Policy Updates
We may update this GDPR Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact & Complaints
If you believe your data protection rights have been violated, you may contact us directly. You also have the right to lodge a complaint with a relevant data protection authority.
