At Nature Hospitality, we primarily offer travel-related services such as tour packages, hotel bookings, and travel assistance. We do not ship any physical goods. This Shipping Policy explains how service-related documents are delivered.
1. Mode of Delivery
All confirmations, vouchers, tickets, invoices, and itineraries are delivered digitally through:
- SMS (where applicable)
No physical documents are shipped unless specifically requested.
2. Delivery Timeline
- Booking confirmations are shared within 24–48 hours after successful payment and confirmation from service providers
- In some cases, delivery may take longer due to third-party confirmations (hotels, airlines, transport providers)
Nature Hospitality is not responsible for delays caused by external service providers.
3. Physical Documents (If Applicable)
If physical documents are requested:
- Courier charges, if any, will be informed in advance
- Delivery timelines depend on courier services and location
- Nature Hospitality is not responsible for delays, loss, or damage caused by courier partners
4. Accuracy of Contact Information
Customers are responsible for providing accurate:
- Email address
- Phone number
- WhatsApp number
Incorrect details may result in delayed or failed delivery of travel documents.
5. Non-Delivery Issues
If you do not receive your booking confirmation or documents:
- Please check your spam/junk folder
- Contact us within 48 hours of booking
6. Changes to This Policy
Nature Hospitality reserves the right to modify this Shipping Policy at any time. Updates will be reflected on this page with a revised effective date.
7. Contact Us
For questions regarding this Shipping Policy, please contact:
Nature Hospitality
📞 +91 9990903346 | +91 9990903324
📧 info@naturehotelsandresort.com
📧 sales@naturehotelsandresort.com
